Terms & Conditions

Once an order has been placed through our online form a Cadeaux representative will be in contact within 48 hours via phone or email to confirm your order details and collect a Visa/MC number including expiry date and code. We ask for your credit card details no later than 11am the day prior to your pickup date. If we do not receive confirmation within this timeframe your order will not be processed or made.

We require a Visa or MC number to hold your cake reservation, however we will not process payment unless your order is not picked up on the requested date or if you cancel outside of our 48 hour cancellation policy. Payment will be due at the time of pickup and we accept Visa, MasterCard, Debit, or cash.

If you place an order on one of the days that we are closed don’t worry - we will be in touch on Tuesday when we’re back in the office.

We can’t always predict where our emails will end up, so please check your spam folder if you don’t hear from us!