Frequently Asked Questions

Where are you located?

172 Powell Street, Vancouver BC, in Gastown.

Hours of Operation?

Tuesday - Saturday 9am - 5pm
Sunday, Monday Closed

Are pick ups available on Sundays and Mondays when you are closed?

Yes, Most Sundays and Mondays will have available pick ups except for Stat holidays.

Can we accommodate gluten free or vegan cakes?

Not at this time.

Can I customize my cake?

Please do! You can add on many different finishes, colors, textures, animals, gender reveals etc on our website when ordering under “add ons”. Call or email us for more details.

How far in advance can I order my cake?

Online ordering opens up 3 months in advance.  Ordering in advance for larger cakes for weddings and events can be ordered earlier by contacting the store. You can inquire through our “Wedding Cakes” page on our website and also email.

Are the cakes made fresh the day of pick up?

The cakes are finished fresh the day of pick up but are layered the day before so the fillings can set overnight and the cake will be sturdy for transport and finishing in the morning.

Can I cancel my cake?

Yes, you can cancel a standard cake order within 48 hours. Custom cake orders will be on a case by case basis, depending on the level of custom work involved and started work on. All refunds are subject to a $5 credit card processing fee.

Do you offer delivery?

We do not have in store delivery however we can arrange delivery for you through a third party courier. Please contact the store directly via email or phone.  Charges will apply.  Contact store for wedding delivery inquiries.

Can we meet your bakery team for a cake consultation?

Yes, to schedule a consultation email or call us. We do offer cake tasting for pick up offering 4 x 4” mini cakes with selected flavours for $80.

Any other questions or comments please call, email or come into our shop!